Reader Matt Chroust was right in his guest-post I called Insteon HomeKit – Not Quite Ready For Prime Time – I was just wrong on giving it that title. The Insteon Hub Pro HomeKit-Enabled 2243-222 is such a big fat flaming pile of shit I’d rather punch myself in the face than try to continue using it. I’m out 170 bucks on this thing, and mercifully it’s gone from Amazon, although I suppose if you’re a masochist you could buy one on smarthome.com.
I got a little further than Matt did in his setup, but the process is brutal, the Insteon+ app barely works, and the interface sucks. Read on for a short list of why I gave up on this piece of junk, or just save yourself the trouble and pick up a much better third-party Insteon Hub – the ISY-994i – and the MobiLinc app to interface with it.
Oh Insteon Hub Pro, how do I hate thee? Let me count the ways:
No attention to detail in the documentation
I get it that Insteon is being “eco-friendly” in reducing their packaging and documentation, but even their one-sheet “quick-start guide” shows pretty poor attention to detail, like randomly jumbling steps together that you’re supposed to follow in an up-down order. Sure, not a big thing or hard to follow along, but it’s just a sign of how bad things are to come.
“Searching” for devices? Nope.
After adding the hub (strangely, using the “Add Devices” menu instead of a dedicated “Add Hub” option), you try to add devices and get this pretty little screen saying “Searching for Devices”. But it’s not searching, the whole screen is a fake and the app isn’t really doing anything. As you see in the above documentation, you have to add each device individually by entering its address manually, and putting a device in set mode won’t actually allow it to be discovered (did I mention the ISY is so much better? It provides a “linking” mode that allows you to simply hold down the button on a device to add it.). Instead you have to tap the “Add Insteon” button. Why would you not call this “add device”? Who knows; I guess technically it’s an “insteon device”.
BTW, after doing some more research (through the “Help” link on that screen), it looks like you CAN add insteon devices to the hub using the set buttons. Good luck with that in multi-floor homes, though – the steps are basically 1) hold set button on hub, 2) run downstairs and hold set button on device, 3) wait for link, 4) hold button on device, 5) run upstairs and hold button on hub, 6) start app and go through convoluted process to rename the generic device that just got added. Read more ›